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Return & Exchange Policy
If you love us enough to buy our merch, we want you to love it enough to wear it every day.So if your swag arrives and it doesn’t look like something you’d wear on a lazy Sunday alone in your house (either because it’s damaged, five sizes too small, three sizes too big, or it’s a women’s shirt and you’re definitely not a woman), we’re happy to return or exchange your purchase.
All items must be returned or exchanged within 30 days of receipt and be in the original condition you received them in. We will NOT accept returns for items that have been used as a coaster, slept on by your dog Shaggy, or worn by your cousin Earl to the local swap meet.
Shipping and handling charges will NOT be refunded. (Shipping ain’t free and it’s certainly not coming out of Moe Hills Bobber's beer budget.)
For return/exchange requests, please fill out our form to initiate the process.
Please respond to this email with the following information:
- Your order number
- Which items you're sending back
- The sizes you're exchanging them for OR if you're returning for a refund
You can send your return to the address below. Please send us the tracking number for the package once it has been shipped, as tracking the return shipment helps us process your return/exchange faster. email@example.com
Moe Hills Bobber
Skolgatan 4 c
532 30 Skara
Note - Orders that are associated with a sweepstakes are ineligible for returns after the winner of that sweepstakes has been announced. Exchanges are welcome within the standard window.
A return or complaint number must always be enclosed. Returns and complaints without an approved return- or complaint number will not be accepted.
- This instruction applies to all types of returns. It is important that you fill in all the squares in the return form. The return number is valid for 14 days and the return must be received by us within this time.
- We will contact you by e-mail once your request has been received and checked.
- Remember to always send the product with outer wrapping to prevent damage to the original package.
- Wrap the package well to avoid damage.
- Attach a copy of the return confirmation in the return package and send it to us.
NOTE! Returns sent to us without approved return confirmation or complaint number will not be accepted.